WHAT INFORMATION DO WE COLLECT?
Troubleshootnow collects information from you when you register on our site, place an order, subscribe to our newsletter or fill out a form. When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously.
WHAT DO WE USE YOUR INFORMATION FOR?
Any of the information we collect from you may be used in one of the following ways: To personalize your experience (your information helps us to better respond to your individual needs) To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you) To improve customer service (your information helps us to more effectively respond to your customer service requests and Serviceance needs) To process transactions your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.To administer a contest, promotion, survey or other site feature To send periodic emails the email address you provide for order processing, will only be used to send you information and updates pertaining to your order.
HOW DO WE PROTECT YOUR INFORMATION?
Troubleshootnow implements a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.
DO WE DISCLOSE ANY INFORMATION TO OUTSIDE PARTIES?
Troubleshootnow does not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who Service us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
You may "opt-out" of receiving promotional emails from Help Centre by following the instructions in those emails. You may also send requests relating to promotional messages and your permission for sharing information with third parties for their marketing purposes by emailing help@Onlineserviceglobal.com. Opt-out requests will not apply to transactional service messages, including messages about your current Help Centre and services.
Troubleshootnow :- We provide services to the customers who all need the technician to visit their place or who are nearest to our service centers. According to your need our technician will visit to your place, diagnose the error and fix it on the spot. If there is any need of replacement or shipment for your printer, it will take just 3 to 4 business days to reach your product at your door steps. It is our commitment that you will never be disappointed with our service and the technician’s behavior.
Troubleshootnow :- Our Services provides you a time saving and economical support. You do not need to wait for a response. As you dial our toll free number or chat with our online executive, online executive will listen your issues and they provide you immediate solutions. Our technicians are available for you on phone, chat and email. They will diagnose the issue by connecting your system to the secure server and fix the issues.