Who are you looking for?
💚 Patient · Friendly · No Jargon

Technology help for seniors —
at your own pace.

We visit homes and care facilities across Abbotsford to provide kind, one-on-one technology assistance — so seniors can stay connected with the people they love.

📞 Call (778) 800-6685
✓ No complicated language
✓ We come to you
✓ Patient & friendly
✓ Free 30-min workshop for care homes
Video Call ❤️ 🤝 We help
What We Help With

Everything technology —
explained simply.

Whether it's learning to video call your grandchildren or understanding why your printer isn't working — we take the time to explain everything clearly, with no rush and no judgment.

📱
Smartphones & Tablets
Learn how to use your iPhone, Android, or iPad with confidence. We walk through everything at your pace — calls, texts, apps, and settings.
📹
Video Calling
FaceTime, WhatsApp, Zoom — we set it all up and teach you how to video call your family so you can see their faces, not just hear their voices.
💻
Computers & Laptops
Help with Windows or Mac computers — turning them on, browsing the web, checking email, finding documents, and keeping everything running smoothly.
📧
Email & Messaging
Set up and learn to use email, text messaging, and apps like WhatsApp to stay in touch with family and friends as easily as making a phone call.
🖨️
Printers & Other Devices
Printer not working? Can't connect a new device? We set up, troubleshoot, and explain how to use printers, TVs, smart speakers, and other devices.
🌐
Internet & Wi-Fi
Slow internet, dropped connection, or can't get online? We troubleshoot Wi-Fi issues and help you get reliably connected — and stay that way.
📸
Photos & Memories
Learn how to take, save, and share photos with your family. We can help you find old photos, organize them, and share them with the people who matter.
🔒
Safety & Scam Protection
Learn how to recognize and avoid phone, email, and online scams. We explain what's real, what's suspicious, and what to do if something doesn't feel right.
🎵
Apps & Entertainment
From music and YouTube to news apps, e-books, and games — we help you discover and enjoy what technology has to offer in your daily life.

Staying connected
shouldn't be hard.

We believe every senior deserves to video call their grandchildren, share photos, and feel confident with the technology they use every day. That's what we're here for.

📹
Video call family any time, any device
🛡️
Stay safe from scams & online fraud
📱
Use your phone or tablet with confidence
🤝
Patient support — always at your own pace
📹 Video Call — Connected Granddaughter 💚 You Hi Grandma! 👋 I can see you clearly! 😊 Easy to use ❤️ Stay connected 🛡️ Safe & secure 📞 We help you
🎁 Complimentary Offer for Care Homes

Free 30-Minute Technology
& Fraud Awareness Workshop

As an introduction to our services, we offer a complimentary 30-minute workshop for residents of care homes and senior communities. No cost, no obligation — just useful, practical information your residents can use right away.

During the session, we cover:

How to recognize common phone, email, and text scams
Warning signs that a message or call may be fraudulent
How scammers pretend to be banks, Microsoft, Apple, or the government
What residents should never share over the phone or online
How to spot suspicious links, pop-ups, and emails
Basic tips to protect passwords, accounts, and devices
What to do if they believe they've been targeted by a scam

Following the workshop, we're happy to discuss providing ongoing one-on-one technology support or scheduled sessions for your residents — either as part of your resident services or as an additional option.

Complimentary Workshop

Technology & Fraud
Awareness Session

A friendly, 30-minute presentation for seniors that gives them simple, practical tools to stay safe and confident with technology.

FREE
for care homes & senior communities

We come to you — no setup required

What residents take away
Confidence using their devices safely
Ability to recognize common scams
Simple checklist of what to watch for
Our contact info for follow-up support
Our Approach

Patient, personal,
and at your pace.

1
You call or we're referred
A family member, care home, or senior reaches out to us. We have a friendly conversation about what help is needed — no pressure, no sales pitch.
2
We come to you
We visit at home or at the care facility at a time that works. No driving, no waiting rooms — we come to you.
3
We work through it together
We sit alongside and go at your pace. We use plain language, repeat anything that needs repeating, and make sure you feel comfortable before we leave.
4
We stay in touch
Have a question later? Just call. We offer ongoing sessions and are always available to help with whatever comes up next.
Our promise to seniors
We know that technology can feel overwhelming. Here's what you can always expect from us.
No confusing technical language — ever
We go at your pace, never rushed
We repeat and review as many times as needed
We treat every person with respect and kindness
We're honest — if something can't be fixed, we say so
You can call us anytime with follow-up questions
Who We Work With

We serve seniors everywhere
they call home.

If you work with seniors or care for a senior family member, we'd love to help. Our services are available for individuals and organizations alike.

🏠
Seniors Living at Home
We make house calls. If you or a family member needs technology help, we come right to you — wherever home is.
🏥
Care Homes & Assisted Living
We work directly with facilities to provide one-on-one resident sessions and complimentary fraud awareness workshops.
🌿
Independent Living Communities
Scheduled drop-in sessions or individual appointments for residents who want to use their devices with more confidence.
🤝
Community & Senior Centres
Group workshops, Q&A sessions, and presentations for senior community programs and drop-in centres.
👨‍👩‍👧
Families
If you live far from a parent or grandparent, we can be their local technology support — give them our number.
🏛️
Hospitals & Health Organizations
Supporting patients and residents in learning to use technology for appointments, communication, and connection during recovery.
"
Technology support can be about much more than fixing a computer. By helping seniors confidently use technology, we help make it easier for them to communicate with family, participate in activities, and stay connected with the people they care about.
TroubleShootNow Team
Abbotsford, BC

Ready to get started?

Whether you're a senior looking for help, a family member reaching out, or a care home interested in our workshop — we'd love to hear from you.

Or just call us: (778) 800-6685